Privacy Policy

Last updated: May 26, 2025

This privacy policy explains in detail how we collect, use, and disclose your personal data. It also informs you about the choices that you have with respect to your personal data. Please read this privacy policy carefully before submitting your personal data to us.

Contents

  1. General Information

  2. What Data Do We Collect?

  3. How Long Do We Store Your Data?

  4. How Do We Disclose Your Data?

  5. How Do We Protect Your Data?

  6. How Can You Manage Your Personal Data?

  7. Contact

  8. EU-U.S. Data Privacy Framework Compliance

  9. Dispute Resolution

  10. Changes to This Policy

  11. Contact Us

1. Introduction

This Privacy Policy outlines how GoGlobe Travel LLC (« we, » « us, » or « our ») collects, uses, and protects personal data obtained through our website, https://goglobe-assistance.com, and related services.

2. Company Information

Company Name: GoGlobe Travel LLC
Address: 15442 Ventura Blvd., Ste 201-1355, Sherman Oaks, California 91403, USA
Phone: +1 406-518-6697
Email: info@goglobe-assistance.com

3. Data Collection and Use

We collect personal data to facilitate services such as UK ETA and US ESTA applications, and, where applicable, travel-related services. The types of personal data collected may include:

  • Full name

  • Contact information (email address, phone number, mailing address)

  • Passport details (number, issue and expiry dates)

  • Travel information (arrival dates, destinations)

  • Payment information (processed securely via third-party payment processors)

We use this information to process applications, provide customer support, and improve our services.

4. Data Sharing and Transfers

We may share personal data with:

  • Government authorities for processing travel authorizations

  • Service providers assisting in payment processing, data analysis, and customer support

  • Legal authorities when required by law

Personal data may be transferred to countries outside of your residence, including the United States. We ensure appropriate safeguards are in place for such transfers.

5. Data Security

We implement technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your personal data

  • Object to or restrict certain processing of your personal data

  • Withdraw consent at any time, where processing is based on consent

To exercise these rights, please contact us at info@goglobe-assistance.com.

7. EU-U.S. Data Privacy Framework Compliance

GoGlobe Travel LLC complies with the EU-U.S. Data Privacy Framework (DPF), the UK Extension, and the Swiss-U.S. DPF as set forth by the U.S. Department of Commerce.

We have certified to the U.S. Department of Commerce that we adhere to the DPF Principles. To learn more about the Data Privacy Framework program, and to view our certification, please visit:
👉 https://www.dataprivacyframework.gov/

The Federal Trade Commission (FTC) has jurisdiction over GoGlobe Travel LLC’s compliance with the DPF.

8. Dispute Resolution

In compliance with the DPF Principles, GoGlobe Travel LLC commits to resolve complaints about our collection or use of your personal information. EU, UK, or Swiss individuals with inquiries or complaints should first contact us at:

📧 info@goglobe-assistance.com

If you do not receive timely acknowledgment of your complaint, or if we have not addressed your complaint to your satisfaction, you may file a complaint (at no cost to you) with our chosen Independent Recourse Mechanism:

👉 JAMS (Judicial Arbitration and Mediation Services)
Visit: https://www.jamsadr.com/DPF-Dispute-Resolution

In certain cases, individuals may invoke binding arbitration under the DPF Panel as a final resort.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

📧 info@goglobe-assistance.com
📞 +1 406-518-6697
📍 15442 Ventura Blvd., Ste 201-1355, Sherman Oaks, California 91403, USA

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